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Spa Mentor -Experience difference

  

Provide a full or part Spa Evaluations, ongoing Mentoring and Education for existing and pre opening spas specialising in:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

               

 

 

 

 

 

 

 

 

 

 

                                

    

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

           

                               

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

“Without previous expertise in spa business, I have decided to create my own concept of spa and my own brand of products for our chateau hotel, just outside of Prague, Czech Republic.

This concept is based on age old tradition of nine healing herbs of the surrounding forests.  Meeting and consulting with Jane meant a quantum leap ahead on my journey.  Jane did not try to apply some standard rules to our spa, but listened carefully to our specific needs and helped us to get out and prioritise the best we already had and introduce new management techniques that were missing at the time.  It was a true blessing for a small company like ours.”

 

Inez Cusomano

Chateau Mcley, Prague

 

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Concept

 

  • Review concept and mission
  • Define the spa experience
  • Review treatment menu and pricing
  • Create an appropriate treatment menu 

Marketing strategies

 

  • Conduct market research on consumer profiles, trends and directions
  • Develop strategies to attract the desired market
  • Collaborate on marketing collateral

Staffing

 

  • Assess and review current staffing structure
  • Develop job descriptions
  • Recruit team
  • Determine salary and incentive programmes

Training and Team development

 

  • The Power of Connection for Guest Retention
  • Structuring the business
  • Business planning
  • Bespoke trainings

Operations and Management

 

  • Operating procedures
  • Pre opening training programmes
  • Staff evaluation procedures
  • Business functionality
  • Guest pre-arrival and orientation programme
  • Spa Intelligence report

Jane Seaman

 

Spa Consultant, experience in working with some of the most prestigious Spas and resort Hotels in the world:

 

  • The Wentworth Club, Surrey
  • Spa Director, Chewton Glen, New Milton UK
  • Pre-opening project, Ma'in Jordan
  • Spa Director, Six Senses, Doha
  • Pre-opening Consultant & Trainer, Porto Elounda, Crete - Six Senses
  • Spa Manager Soneva Gili, Maldives - Six Senses
  • Consultant, ila -spa, UK
  • Spa Consultant, Blue Spa & Leisure, pre-opening Spa 6, Cotswolds, UK

 

 

Key skills include:

 

  • Developing holistic marketing packages to attract new business
  • Creating professional, quality and efficient operating methods
  • Assessing teams to maximise strengths and personal potential
  • Training Managers and Therapists in all areas of the spa
  • Deliver development/mentoring for Therapists

 

 

Email:info@lightforceworks.com

Phone: + 44 (0)793033866